Technical Support Services

Time-saving, product-oriented & effective tech support services

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Why is OnTech your Ultimate Tech Hero?

Problem Identification- Our team at OnTech identifies the problem as a first step in the process of solving all the technical problems to create a clear road map ahead.
User-Centric- We understand every customer & Our team is welcoming and supportive to whatever problem the product presents with and provides efficient ways of solving the issue at first attempt.
We are attentive and Ever-Eager- Our attention to detail and earnestness in solving a problem wins us positive customer feedback and trust. So whatever you have got, we have got you covered.
Self-service option- Although we are available 24/7 for providing our support to our clients but our team also focuses on providing the client with ample self-service options.

TECHNICAL SUPPORT SERVICES WE OFFER

Providing Reliable and Lasting Tech Support Throughout

Live Chat Support

In today’s age, the work requires to be done at the very moment and our expert team of tech support understands that fully, and resultantly, provides a strong and effective portal of live chat support where it can extend its tech support services for 24/7 and without any interruption.

IT Maintenance and Support

Huge setups and networks require attentive and in-depth maintenance and checks. Our team of tech support is well versed with the developments of today and backs the systems for dealing with possible problems arising by day-to-day glitches. Functional checks, network maintenance, security checks and all other aspects of IT maintenance are exceptionally taken care of with OnTech so that the IT infrastructures enjoy a smooth flow of operations.

Software Support Services

Our Software Support services make the product usage easy, interactive and smooth as our team adeptly delivers quality services and support in installation assistance, remote troubleshooting and usability assistance.

Email and Web Support

Waiting days to get answer to your product related queries is long gone as the millennium is all about getting answers and results Now. Our seasoned team of email and web support provides its undivided attention and support to the customers and trouble-shoot their issues in the minimum timeframe.

REACH OUT TO US, ANYTIME, ANY DAY

Choose How You Want To Meet Up

Basic Helpdesk Schedule a one-on-one meeting with us and discuss your initial requirements
Advanced Level We will come with a package of proposed solutions and at least two teams to start working on the setup.
Specialist Level Ideal for companies and enterprises, we will have a proposed plan of creating a full support setup in accordance with the company needs.